+- Hack Forums (https://hackforums.net)
+-- Forum: Marketplace (https://hackforums.net/forumdisplay.php?fid=105)
+--- Forum: Bazaar (https://hackforums.net/forumdisplay.php?fid=450)
+---- Forum: Marketplace Discussions (https://hackforums.net/forumdisplay.php?fid=163)
+---- Thread: [Advice Needed] Responding to PayPal Dispute (/showthread.php?tid=3724098)
Responding to PayPal Dispute - ScubaSteve_ - Aug 29, 2013
I've looked around but found no clear answer to this.
I've recently sold a bunch of virtual items to a fellow player on a minecraft server (special items like sharpness 10 swords etc). The stuff he bought amounts to around $1000 that was sent through a few different transactions all marked as payment of goods.
Just today he contacted PayPal (not his bank) saying that he did not authorise these transactions. I've called up PayPal and told them that the items he received were digital, intangible items which are not covered by PayPal Purchase Protection and they basically told me that they also do not cover the buyer in this situation.
They told me to respond back to the disputes which I'm about to do but I'm not 100% sure on what to say so that he wont get away with the cash. Any advice/recommendations especially from people who have successfully won disputes like this in the past would be greatly appreciated.
* - Tenaxium - Aug 29, 2013
Say the buyer agreed to the Terms of Service before buying, and the terms of service stated no chargebacks.
* - I Am JT - Aug 29, 2013
Call back, try again. Say what you said again and include the terms of service comment and they should close the dispute and put the funds back into your account
* - Alex - Aug 29, 2013
Get chatlogs of him saying he disputed it, be subtle when getting them.
* - Хchg - Aug 30, 2013
If you have the address (postal) he put on his account (or appearing in the transaction details), then ship anything to it, and link the tracking number.
PayPal protect you in this case.
It will cost you a little, but better than loosing $1k.
Good luck.
* - Miki - Aug 30, 2013
Show some proof of the conversation if you have any between you and the buyer, also tell them to check ip logs.
* - Tastylicous - Aug 30, 2013
I'd also tell them to check the IP-Address that was used to send the money and compare it to his earlier IPs.
* - Хchg - Aug 30, 2013
Convo can be faked and IPs aren't a proof since most RATs can turn your IP into a socks5 for bypassing PayPal protections.
* - billy. - Aug 30, 2013
Why did he sent it in different transactions? By any chance that all those transactions are from another PayPal account? If so, he obviously paid you with hacked PP accounts.
* - ❁Sakura❁ - Aug 30, 2013
You will loose
When doing an unauthorized transaction you loose the money no matter what. It means someone "hacked" the PayPal account. Showing how shitty their protection for a login is its piss off
This is why you don't use paypal. Maybe for withdrawalals. Use like btc then do a verified currency exchange
* - illuminatiJake - Aug 31, 2013
The thing is that -- what if you're talking to the PayPal account holder and not the original purchaser? What if the purchaser used a hacked PayPal account? There's an unknown.
* - ~Tom~ - Aug 31, 2013
looks like he's pretty much trying to win all ways dude.
* - GL1TCH3D - Aug 31, 2013
I'm still wondering if people responding actually read the OP
I can tell some did but I'm pretty sure not all o them did
* - ScubaSteve_ - Sep 6, 2013
Thanks for all the advice everyone. I ended up getting the help from the user Jean.
His thread is here: https://hackforums.net/showthread.php?tid=3648865
I successfully got my $1k back :)