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+---- Thread: utorrent help (/showthread.php?tid=4109231)
utorrent help - perk® - Mar 11, 2014
can someone tell me why i cant delete utorrent or install it. When i do have it installed utorrent just freezes and wont work and i have bit torrent and it does the same thing. Can anyone help? I think it might have to do with a registry error but not sure.
* - Aura - Mar 11, 2014
Go in your Windows Applications Event log and copy/paste entries with an "Error" level that are related to uTorrent and BitTorrent on Pastebin and post the link here please.
* - perk® - Mar 11, 2014
i dont think any are related to utorrent or bittorrent i do got some errors though
* - Aura - Mar 11, 2014
(Mar 11, 2014 11:17 AM)wonka77 Wrote: i dont think any are related to utorrent or bittorrent i do got some errors though
What errors do you get ? Open uTorrent and BitTorent, wait for them to crash, close them then go in the Application Event log and copy/paste the last like 5 "Error" entries.
* - perk® - Mar 11, 2014
Error 3/11/2014 3:19:43 PM Application Hang 1002 (101)
Information 3/11/2014 3:19:42 PM Windows Error Reporting 1001 None
Error 3/11/2014 3:19:37 PM ESENT 455 Logging/Recovery
Error 3/11/2014 3:19:37 PM ESENT 489 General
Error 3/11/2014 3:19:27 PM ESENT 455 Logging/Recovery
* - Aura - Mar 11, 2014
(Mar 11, 2014 11:26 AM)wonka77 Wrote: Error 3/11/2014 3:19:43 PM Application Hang 1002 (101)
Information 3/11/2014 3:19:42 PM Windows Error Reporting 1001 None
Error 3/11/2014 3:19:37 PM ESENT 455 Logging/Recovery
Error 3/11/2014 3:19:37 PM ESENT 489 General
Error 3/11/2014 3:19:27 PM ESENT 455 Logging/Recovery
Can you copy/paste the the details (content) of the Application Hang 1002 entry (the first one) ?
* - perk® - Mar 11, 2014
The program mmc.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: d10
* - Aura - Mar 11, 2014
(Mar 11, 2014 11:31 AM)wonka77 Wrote: The program mmc.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: d10
Hum that's Microsoft Management Console, totally unrelated. Are you running Windows 8 or Windows 8.1 ?
* - perk® - Mar 11, 2014
windows 7 currently lol yea i got a bunch of errors gotta be one of them really dont want to reboot computer cause one or 2 programs arent opening but yea i deleted utorrent to see if i could redownload but just freezies on 0%
* - Aura - Mar 11, 2014
(Mar 11, 2014 11:37 AM)wonka77 Wrote: windows 7 currently lol yea i got a bunch of errors gotta be one of them really dont want to reboot computer cause one or 2 programs arent opening but yea i deleted utorrent to see if i could redownload but just freezies on 0%
Is your copy of Windows genuine and activated with a legit product key ?
* - perk® - Mar 11, 2014
yea its gunuine and has a legit key i bought it a couple years ago
* - Aura - Mar 11, 2014
(Mar 11, 2014 11:40 AM)wonka77 Wrote: yea its gunuine and has a legit key i bought it a couple years ago
Okay. Well I'm in my Philo II class at the moment, do you want me to come take a look via Teamviewer see if I can fix this issue ?
* - perk® - Mar 11, 2014
yea we can do that maybe i can hook you up when i get paid if you can help
im downloading now ill send info through pm okay?
* - Aura - Mar 11, 2014
(Mar 11, 2014 11:44 AM)wonka77 Wrote: yea we can do that maybe i can hook you up when i get paid if you can help
im downloading now ill send info through pm okay?
No need to pay me for that.
Also yes just PM me then info when ready.