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Question: Lost 2-Factor Code, Can't login! - Printable Version

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Question: Lost 2-Factor Code, Can't login! - Strange Music - Jan 6, 2016

I cannot log into my account.. i have the email, password and everything, but... my phone that had the codes for 2-Factor was broken and restored and i lost everything. How do i fix this?


* - minimalist - Jan 6, 2016

You're going to have to use the Contact Form to reach out to Omniscient to fix this. Your account will also be rep-killed (you'll lose all your reputation). Use Authy next time instead of Google Authenticator.


* - Black Kodak - Jan 6, 2016

Make a request in the contact forum here: https://hackforums.net/contact.php


* - Strange Music - Jan 6, 2016

Hmm... well that sucks. Why do i lose all rep because of that? I haven't been on HF in months btw, I don't know any new polices.


* - Pharcyde - Jan 6, 2016

(Jan 6, 2016 06:00 PM)minimalist Wrote:  Use Authy next time instead of Google Authenticator.
This. Authy's backup feature can prevent situations like this.