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[Payment Processor] COINBASE | Screwed me over for $100+ | Worst Technical Support | Unreliable - Printable Version

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+---- Thread: [Payment Processor] COINBASE | Screwed me over for $100+ | Worst Technical Support | Unreliable (/showthread.php?tid=5303825)

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COINBASE | Screwed me over for $100+ | Worst Technical Support | Unreliable - SIM-2501407 - Jun 13, 2016

Background: I bought a $30 AGC at 70%. I received the code and claimed it, everything was going smooth. Coinbase gave me a sending error, so i tried again. Here's where it went wrong:
THIS IS NOT A SCAM REPORT!

User I did this with: https://hackforums.net/member.php?action=profile&uid=2819517

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https://blockchain.info/address/127J1T6Z1aRLxGvFZGQ4RCByUKbbopL79R
https://blockchain.info/address/1D15gyqEuo8yXuJfrPT9KfJWaHcGBRhiGa

Waiting for either a confirmation or for them to refund it. Thanks coinbase, you fuckers. 🤦‍♂
Anybody got advice?

User is still saying that he has not received the payment though...
The money has been sent out of the wallet too.

Update #1:
Eral showed me his Coinbase account over skype. He showed me his addresses. I did indeed send it to the correct address, but it does not show in his recent transactions any where. I have emailed Coinbase and have opened up a ticket. We'll just have to wait to see what happens. I am planning on moving wallet, so Pittinger, let me know what you move to.
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Update #2:
Money I sent the address to was resent to another person.

Update #3:
https://hackforums.net/showthread.php?tid=5303935 - We are not the only one with this problem

Update #4:
https://coinbase.statuspage.io/ Show that they are having issues and still can't resolve them. The person I did this also emailed coinbase about our situation.

Update #5:
"WTF they just reseted my coinbase ? no transcation no money nothing wtf?" Eral

Update #6:
Eral's not from the US, I am wondering if coinbase reset his account for finding that out or not. I'm still not certain of what has happened with the money that was sent and what will happen.
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Update #7
Nothing so far. It has been 48 hours and I still have not heard back.

Update #8
Coinbase's support absolutely sucks. Not only has it been 96 hours, but I Direct Messaged them on social media and they just all the sudden stopped responding.
I got the green clover today though

Update #9
Coinbase delievers bad news:
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I emailed them again showing them proof that, it was at least at one point, was associated with coinbase. They are probably they worst wallet.

Update #10
I sent coinbase the email that Eral used and told them to investigate further. This is what they replied with:
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* - Anarchist07 - Jun 13, 2016

I don't think they'll be able to initiate a refund for you brother but legitimate scam report, hope you get it solved somehow!

* - SIM-2501407 - Jun 13, 2016

(Jun 13, 2016 01:16 PM)Az96 Wrote:  I don't think they'll be able to initiate a refund for you brother but legitimate scam report, hope you get it solved somehow!

Not a scam report, the user showed me that he hasn't received the payment and there's no confirmations. Thanks for the feedback.

* - Nysta - Jun 13, 2016

payment shows as confirmed and sent. Obviously something fishy going on

* - Egregious - Jun 13, 2016

Best of luck getting this resolved with them.

* - Ring4 - Jun 13, 2016

This be some fishy shit indeed

* - SIM-2501407 - Jun 13, 2016

Still not certain of what happened, I want this to get resolved ASAP.

* - Pittinger - Jun 13, 2016

Same shit happened to me. Error and then I could see the transaction, but it wasn't included in the blockchain.

This happened to me when dealing with Kid's and Valentino Rossi.

Thankfully, they were both patient, and the transactions were included in the blockchain 20-30 minutes after I've sent them, so just sit tight.

* - SIM-2501407 - Jun 13, 2016

(Jun 13, 2016 01:48 PM)Pittinger Wrote:  Same shit happened to me. Error and then I could see the transaction, but it wasn't included in the blockchain.

This happened to me when dealing with Kid's and Valentino Rossi.

Thankfully, they were both patient, and the transactions were included in the blockchain 20-30 minutes after I've sent them, so just sit tight.
Appreciate you telling that! Hopefully it will be resolved, it shows it was sent by looking at blockchain.

* - thedakklee - Jun 13, 2016

I sent 30$ Amazon and I got nothing for it . And now you want me to refund 100$? Not saying its your fault but its not mine either so idk ..

* - SIM-2501407 - Jun 13, 2016

(Jun 13, 2016 01:52 PM)eral123 Wrote:  I sent 30$ Amazon and I got nothing for it . And now you want me to refund 100$? Not saying its your fault but its not mine either so idk ..
If you receive the amount, then yes, I expect the refund. If it is an issue outside of ours, then no, I don't expect money back. This is not a scam report just to clarify that once more.

* - Pittinger - Jun 13, 2016

Update:

My transaction to Kid's -> https://btc.blockr.io/tx/info/5ed5ab9097915e469522a252974fa04edef0f35333f256b323a95408cea4fa1e

But he says he didn't get it yet.
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And I believe him.

On the other hand, here's my transaction to Valentino Rossi -> https://btc.blockr.io/tx/info/0078b8b2f011e41cf3dbe8db655dedef757f3a402f6c436120091134883a5030

But he claims that he has gotten the payment.
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Basically what I'm saying is that something is indeed fucky with either Coinbase or blockchain. Hopefully gets resolved soon enough.

I'm getting sick and tired of them, will probably change my wallet after this.
Update #2:

Kid's can now see the amount in his wallet.
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Also a bunch of other transactions of mine just got confirmed, so check if same happened to you.

* - thedakklee - Jun 13, 2016

(Jun 13, 2016 01:55 PM)Act of Valor Wrote:  If you receive the amount, then yes, I expect the refund. If it is an issue outside of ours, then no, I don't expect money back. This is not a scam report just to clarify that once more.

I'm not kid and I wont scamm anyone for 80$ and get banned from HF. I can provide you any proofs you want. You can go with TW on my computer and check if this isnt resolved . I hope its coinbase problem since I lost 30$ and also I went first .

* - SIM-2501407 - Jun 13, 2016

[5:01:11 PM] Act of Valor | AGC | RSPS: Pittinger posted some really good information
[5:01:39 PM] eral kadrija: If I do I will just give you 79$ back
[5:01:46 PM] eral kadrija: and keep 21$ for that amaxon
[5:01:47 PM] Act of Valor | AGC | RSPS: ok
[5:02:19 PM] Act of Valor | AGC | RSPS: Keep $25...
[5:02:44 PM] Act of Valor | AGC | RSPS: This is bullshit for both of us. Want it to be resolved and if it is, you deserve the extra $4 lol
[5:03:31 PM] eral kadrija: Yes .but since we are not the only one with this problem
[5:03:42 PM] eral kadrija: I think it will be resolved
[5:03:48 PM] eral kadrija: and we will deal more and more
[5:03:56 PM] Act of Valor | AGC | RSPS: yeah, of course :D
[5:04:02 PM] Act of Valor | AGC | RSPS: I'll switch wallets after this
[5:04:10 PM] Act of Valor | AGC | RSPS: Never dealing with coinbase again
[5:04:31 PM] Act of Valor | AGC | RSPS: https://blockchain.info/address/127J1T6Z1aRLxGvFZGQ4RCByUKbbopL79R you sent money from your address?
[5:04:32 PM] Act of Valor | AGC | RSPS: o.o
[5:04:36 PM] eral kadrija: WHAT
[5:04:57 PM] eral kadrija: coinbase changes
[5:05:03 PM] eral kadrija: address every 5 min
[5:05:10 PM] Act of Valor | AGC | RSPS: it changes per transaction...
[5:05:21 PM] eral kadrija: No for me it changes every 5 min
[5:05:29 PM] eral kadrija: if you think I sent money
[5:05:31 PM] eral kadrija: from my wallet
[5:05:36 PM] eral kadrija: I will gladly give you
[5:05:39 PM] eral kadrija: my TW
[5:05:45 PM] eral kadrija: and you can join and check
[5:06:35 PM] Act of Valor | AGC | RSPS: https://community.coinbase.com/t/why-did-my-address-change-did-i-lose-some-payments/1589
[5:07:31 PM] eral kadrija: In 3 hours
[5:07:32 PM] eral kadrija: I had
[5:07:37 PM] eral kadrija: 4 different adresses
[5:07:42 PM] eral kadrija: and I didn't send or receive money

@Pittinger know anything about this?

Also, it was finally sent 100%: http://prntscr.com/bg03in

* - Pittinger - Jun 13, 2016

Coinbase uses dynamic addresses when receiving, but I'm not sure when does it generates them. However, you can check it yourself right here https://www.coinbase.com/addresses

Now, regarding the address it was sent from, that's where things get complicated. You are basically sending from a random address, and if someone tries to refund you, you won't be the one getting the money. This exact same situation happened to Ginsum and me recently, and he lost $15 because of it.

https://support.coinbase.com/customer/portal/articles/2371899

I contacted Coinbase's stupid ass suport who haven't answered for days at this point.