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freezing pc on fortnite loading screens. - Printable Version

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freezing pc on fortnite loading screens. - Aristan - Mar 12, 2018

Hey guys, i have a ryzen 1700 and a radeon 580, 16gb ram etc.
I stream fortnite at twitch.tv/aristant (if you want to see the issue)
When playing fortnite i will freeze on the loading screen, if im in voice comms with someone they will chop up and the sound from other things will also.
How can i fix this?

still needing help with this please!

RE: freezing pc on fortnite loading screens. - Aristan - Mar 13, 2018

still needing help with this please!

RE: freezing pc on fortnite loading screens. - Aristan - Mar 15, 2018

I understand that, but why would it freeze my whole computer? My mouse, everything. none of my parts over heat, or run at 100%.
plus it never did this on my old pc, this is a new build, and it does it.

RE: freezing pc on fortnite loading screens. - ChaoticDev - Mar 15, 2018

hmmmm not sure why that would happen, Google maybe

RE: freezing pc on fortnite loading screens. - Aristan - Mar 15, 2018

(Mar 15, 2018 03:10 PM)ChaoticDev Wrote:  hmmmm not sure why that would happen, Google maybe

thanks for the help my man!
Ive tried google 1000x :)

RE: freezing pc on fortnite loading screens. - Cunt - Mar 16, 2018

Try updating your drivers. Maybe some are outdated. And try reinstalling the game.

RE: freezing pc on fortnite loading screens. - CYB3RM4N - Mar 16, 2018

Try the following:
  • Ensure your graphics card drivers are up to date.

  • Re-install Fortnite.

  • Whitelist Fortnite in your anti-virus' settings.

  • Ensure no unnecessary programs/services are running in the background.

  • Ensure your Windows is up to date.

  • Scan for any potential viruses/malware that might affect your PC's performance.




RE: freezing pc on fortnite loading screens. - Aristan - Mar 16, 2018

(Mar 16, 2018 01:44 AM)CYB3RM4N Wrote:  Try the following:
  • Ensure your graphics card drivers are up to date.

  • Re-install Fortnite.

  • Whitelist Fortnite in your anti-virus' settings.

  • Ensure no unnecessary programs/services are running in the background.

  • Ensure your Windows is up to date.

  • Scan for any potential viruses/malware that might affect your PC's performance.



drivers are up to date, antivirus wouldnt be a issue but its listed. windows is up to do, and no viruses, brand new pc and windows.

RE: freezing pc on fortnite loading screens. - Hello.v4.0 - Mar 16, 2018

Check the health of your hard drive using something like CrystalDiskInfo. HDD speed/health can be a huge bottleneck and it would make sense for the game to freeze while loading if the hard drive is the issue. Not likely considering it's a new computer, but stranger things have happened.

RE: freezing pc on fortnite loading screens. - grady - Mar 16, 2018

see if you can go to event viewer -> errors or w/e
or see if there's fortnite crash logs

RE: freezing pc on fortnite loading screens. - Aristan - Mar 16, 2018

(Mar 16, 2018 03:00 PM)Hello.v4.0 Wrote:  Check the health of your hard drive using something like CrystalDiskInfo. HDD speed/health can be a huge bottleneck and it would make sense for the game to freeze while loading if the hard drive is the issue. Not likely considering it's a new computer, but stranger things have happened.

im noticing its with some other things on my pc when loading, not sure what, but i opened epic games launcher and it did it also. heres a screen shot of crystal disk info. idk how to use it. https://gyazo.com/781aa828c12767913bc7261d10671d7e

RE: freezing pc on fortnite loading screens. - Hello.v4.0 - Mar 16, 2018

(Mar 16, 2018 09:05 PM)Aristan Wrote:  im noticing its with some other things on my pc when loading, not sure what, but i opened epic games launcher and it did it also. heres a screen shot of crystal disk info. idk how to use it. https://gyazo.com/781aa828c12767913bc7261d10671d7e

2 years power on time holy shit, but that info doesn't look bad. If you have another HDD laying around could try hooking it up, moving Fortnite over, and seeing if that fixes the problem. I wouldn't recommend actually buying a new one over some random ass shot in the dark, though. Other than that, not sure what the issue could be. Could probably get better and faster help here https://www.reddit.com/r/FortNiteBR/

RE: freezing pc on fortnite loading screens. - Aristan - Mar 18, 2018

still need help. they wont let me post that on there fucking reddit...

RE: freezing pc on fortnite loading screens. - XQuantumForceX - Mar 18, 2018

Thermal paste leaked into CPU? I had a very bad freezing problem which got worse and worse, i tried everything just like you did, but then i checked my cpu for dust and i saw that the thermal paste leaked into the pins. I cleaned it and it worked for a while but i recommend you would replace the cpu after that or see if you have warranty.

RE: freezing pc on fortnite loading screens. - Aristan - Mar 18, 2018

(Mar 18, 2018 05:35 PM)XQuantumForceX Wrote:  Thermal paste leaked into CPU? I had a very bad freezing problem which got worse and worse, i tried everything just like you did, but then i checked my cpu for dust and i saw that the thermal paste leaked into the pins. I cleaned it and it worked for a while but i recommend you would replace the cpu after that or see if you have warranty.

no way, installed everything as it was and the thermal paste was pre applied.