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Can't sign in from mobile due to screen size error - Printable Version

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+--- Thread: Can't sign in from mobile due to screen size error (/showthread.php?tid=6045325)

Can't sign in from mobile due to screen size error - Swinglow - Jan 30, 2020

Everytime I try to sign in from my mobile phone it displays it self like the following image and rotating the screen and zooming in/out doesn't work either.

https://imgur.com/a/pIGLITr

Anyone know of a fix?

EDIT: I did not not the in my thread title they are automatically showing up for some reason

RE: Can't sign in from mobile due to screen size _error_ - funtela - Jan 30, 2020

Try changing the page zoom in your browser settings. In safari it’s on the top left next to where you type the website.

RE: Can't sign in from mobile due to screen size _error_ - Omniscient - Jan 30, 2020

Also try to rotate your device.

You can try Desktop Site version of HF too.

RE: Can't sign in from mobile due to screen size _error_ - Omniscient - Jan 30, 2020

Can anyone else replicate this for us and take a screenshot and even save a copy of the HTML (do not share public the HTML)?

RE: Can't sign in from mobile due to screen size _error_ - Swinglow - Jan 30, 2020

(Jan 30, 2020 10:55 AM)Omniscient Wrote:  Also try to rotate your device.

You can try Desktop Site version of HF too.

Rotating the device doesn't work for some reason on HF. It's not that big of an issue if its just a problem for me. Not sure if anyone else has the same problem though.

RE: Can't sign in from mobile due to screen size _error_ - Omniscient - Jan 30, 2020

(Jan 30, 2020 12:15 PM)Swinglow Wrote:  Rotating the device doesn't work for some reason on HF. It's not that big of an issue if its just a problem for me. Not sure if anyone else has the same problem though.

We are trying to confirm it's just a problem with you. The fact is that if this is a problem for others most people would just leave HF and not register or login again. Could be unreported too. I'm working to get to the bottom of this.

RE: Can't sign in from mobile due to screen size _error_ - Prepper - Jan 30, 2020

(Jan 30, 2020 02:26 PM)Omniscient Wrote:  We are trying to confirm it's just a problem with you.  The fact is that if this is a problem for others most people would just leave HF and not register or login again.  Could be unreported too.  I'm working to get to the bottom of this.

I logged into mobile for the first time using cellphone towers, unfortunately the captcha did not show up, I will try entering the wrong password a few times and see if it shows up and if this issue is the same for me.

Are you wanting the actual source code of the page if this issue happens to me?

EDIT: Unable to get that kind of captcha to show up it's just doing the regular im not a robot click the box and it accepts.

RE: Can't sign in from mobile due to screen size _error_ - Omniscient - Jan 30, 2020

Likely attempt while using a VPN will trigger recaptcha.

RE: Can't sign in from mobile due to screen size _error_ - Prepper - Jan 30, 2020

(Jan 30, 2020 02:39 PM)Omniscient Wrote:  Likely attempt while using a VPN will trigger recaptcha.

Was just able to get it to show up and it is doing the same as OP, unfortunately on my mobile phone I was unable to get an html code no option to view source however I was able to get the page html source code by replicating it on desktop while making the web browser as small as possible putting it into responsive mode which it also had the problem there too.

Snapshots:
Spoiler (Click to View)

Mobile phone was using Chrome, desktop was using Edge Chromium

RE: Can't sign in from mobile due to screen size _error_ - Omniscient - Jan 30, 2020

I have Xerotic on this. Thanks OP for reporting.

RE: Can't sign in from mobile due to screen size _error_ - Swinglow - Feb 3, 2020

(Jan 30, 2020 06:50 PM)Omniscient Wrote:  I have Xerotic on this. Thanks OP for reporting.

Got the same error when trying to sign in from mobile last night. Has this been fixed? Could be an issue on my end still.

RE: Can't sign in from mobile due to screen size _error_ - ⁠Cammy - Feb 3, 2020

(Jan 30, 2020 09:40 AM)Swinglow Wrote:  EDIT: I did not not the in my thread title they are automatically showing up for some reason

Pretty sure this is to avoid a problem with google's SEO shitting itself so dont worry about it

RE: Can't sign in from mobile due to screen size _error_ - Hopsin - Feb 3, 2020

(Jan 30, 2020 02:39 PM)Omniscient Wrote:  Likely attempt while using a VPN will trigger recaptcha.

I don't use VPN but time-to-time it shows me recaptcha. Annoying.

RE: Can't sign in from mobile due to screen size _error_ - Xerotic - Feb 3, 2020

Swinglow please try to log in on mobile again using the captcha. The issue should be resolved.