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My bank locked me out due to it being "Jailbroken" - Printable Version

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My bank locked me out due to it being "Jailbroken" - xclouded1 - Aug 10, 2025

So I updated my iPhone last night, and now it says my device is jailbroken, funny, I didn't think new iphone updates had any jailbreaks at all, seriously the danger and limitations banks can oppose onto you is quite frankly, disgusting.

I've never even googled jailbreaking or anything, and they block my banking app? tf?

Has this happened to anyone here?


RE: My bank locked me out due to it being "Jailbroken" - DramaKing - Aug 10, 2025

(Aug 10, 2025 10:32 AM)xclouded1 Wrote:  So I updated my iPhone last night, and now it says my device is jailbroken, funny, I didn't think new iphone updates had any jailbreaks at all, seriously the danger and limitations banks can oppose onto you is quite frankly, disgusting.

I've never even googled jailbreaking or anything, and they block my banking app? tf?

Has this happened to anyone here?

You're not actually locked out if your bank. It's probably a bug. Use the web portal until the developer patches it.

Yeah, I feel ya. Banks go to extreme lengths to defend against malware.


RE: My bank locked me out due to it being "Jailbroken" - xclouded1 - Aug 10, 2025

(Aug 10, 2025 10:54 AM)DramaKing Wrote:  You're not actually locked out if your bank. It's probably a bug. Use the web portal until the developer patches it.

Yeah, I feel ya. Banks go to extreme lengths to defend against malware.

Cheers, just updated my app to the Beta 5 and now my bank is working, regardless though, still scary what they can do


RE: My bank locked me out due to it being "Jailbroken" - Oh_Well - Aug 10, 2025

Glad this was sorted! Getting locked out of your bank can be scary


RE: My bank locked me out due to it being "Jailbroken" - Moooookie - Aug 10, 2025

(Aug 10, 2025 10:32 AM)xclouded1 Wrote:  So I updated my iPhone last night, and now it says my device is jailbroken, funny, I didn't think new iphone updates had any jailbreaks at all, seriously the danger and limitations banks can oppose onto you is quite frankly, disgusting.

I've never even googled jailbreaking or anything, and they block my banking app? tf?

Has this happened to anyone here?

Sounds like more of a safety protocol, then a restriction they're purposely imposing on you. Glad to see you were able to get everything straightened out.

While some of these features can be annoying, it is a bank.. at least you know they're putting their best foot forward, in an attempt to protect your assets.


RE: My bank locked me out due to it being "Jailbroken" - xclouded1 - Aug 11, 2025

(Aug 10, 2025 05:17 PM)Oh_Well Wrote:  Glad this was sorted! Getting locked out of your bank can be scary

Thank you, yeah thankfully ✌


(Aug 10, 2025 07:31 PM)Moooookie Wrote:  Sounds like more of a safety protocol, then a restriction they're purposely imposing on you. Glad to see you were able to get everything straightened out.

While some of these features can be annoying, it is a bank.. at least you know they're putting their best foot forward, in an attempt to protect your assets.

https://www.reddit.com/r/iphone/comments/1jgpk1a/apps_tell_me_my_phone_is_jailbroken_but_its_not/

This was the message I got from my bank


RE: My bank locked me out due to it being "Jailbroken" - RangoWorld - Aug 11, 2025

Probably the banking app detected something suspicious. Might be a wrong flag from it.

You'll have to try to talk to Bank or maybe check if anything's off with your phone.


RE: My bank locked me out due to it being "Jailbroken" - xclouded1 - Aug 11, 2025

(Aug 11, 2025 01:42 AM)RangoWorld Wrote:  Probably the banking app detected something suspicious. Might be a wrong flag from it.

You'll have to try to talk to Bank or maybe check if anything's off with your phone.

All fixed mate, just needed to update to the Beta 5 (which is strange since it's the newest Apple update)


RE: My bank locked me out due to it being "Jailbroken" - Jamika - Aug 11, 2025

(Aug 10, 2025 10:32 AM)xclouded1 Wrote:  So I updated my iPhone last night, and now it says my device is jailbroken, funny, I didn't think new iphone updates had any jailbreaks at all, seriously the danger and limitations banks can oppose onto you is quite frankly, disgusting.

I've never even googled jailbreaking or anything, and they block my banking app? tf?

Has this happened to anyone here?

U can try the browser itself on pc for example instead??


RE: My bank locked me out due to it being "Jailbroken" - xclouded1 - Aug 11, 2025

(Aug 11, 2025 02:14 AM)Jamika Wrote:  U can try the browser itself on pc for example instead??

I'll be honest, been so long since I knew my ID, since the banking apps here are just stupidly annoying


RE: My bank locked me out due to it being "Jailbroken" - Oh_Well - Aug 11, 2025

(Aug 11, 2025 02:26 AM)xclouded1 Wrote:  I'll be honest, been so long since I knew my ID, since the banking apps here are just stupidly annoying

In a couple of years you'll have to open the app, add a 4digit pass, go to your email, add the email code, then go to your authenticator, add the 6-digits xD


RE: My bank locked me out due to it being "Jailbroken" - xclouded1 - Aug 11, 2025

(Aug 11, 2025 05:12 AM)Oh_Well Wrote:  In a couple of years you'll have to open the app, add a 4digit pass, go to your email, add the email code, then go to your authenticator, add the 6-digits xD

This followed by Iris ID, as well as fingerprint and showing your birth certificate with the camera 🤣


RE: My bank locked me out due to it being "Jailbroken" - Oh_Well - Aug 11, 2025

(Aug 11, 2025 05:29 AM)xclouded1 Wrote:  This followed by Iris ID, as well as fingerprint and showing your birth certificate with the camera 🤣

hahaha yeah, something like that xD
Then a quick video call, turn your head to the right, now to the left.. all set haha


RE: My bank locked me out due to it being "Jailbroken" - RangoWorld - Aug 11, 2025

(Aug 11, 2025 02:11 AM)xclouded1 Wrote:  All fixed mate, just needed to update to the Beta 5 (which is strange since it's the newest Apple update)

Glad that it's fixed. But yes it's strange that it required beta update.


RE: My bank locked me out due to it being "Jailbroken" - xclouded1 - Aug 11, 2025

(Aug 11, 2025 12:16 PM)RangoWorld Wrote:  Glad that it's fixed. But yes it's strange that it required beta update.

I'm on the developer platform, and I updated it to Beta 4 and it stopped working, but Beta 5 fixed it? Quite strange yeah