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+---- Thread: Computer doesn't shutdown (/showthread.php?tid=4486462)
Computer doesn't shutdown - anon5 - Oct 12, 2014
Since a week I got a new keyboard (steelseries apex) and since the day I got it it doesn't shutdown on the normal way by clicking the shut down button.
It just shows a black screen but I can still hear it running so I have to shut it down with the power button.
I've tried reinstalling the keyboards drivers but I everytime I do this I get a BSOD :DPC_watchdog_violaion.
so I'm all out of ideas how to fix this.
* - Freebooter - Oct 12, 2014
If there is older or new version of the keyboard driver install it maybe current keyboard driver is buggy.
* - anon5 - Oct 12, 2014
(Oct 12, 2014 03:09 AM)Freebooter Wrote: If there is older or new version of the keyboard driver install it maybe current keyboard driver is buggy.
I have the newest driver there is.
And in my experience steelseries drivers are pretty buggy.
* - Freebooter - Oct 12, 2014
Have you try the older driver for the keyboard.
* - anon5 - Oct 12, 2014
(Oct 12, 2014 03:38 AM)Freebooter Wrote: Have you try the older driver for the keyboard.
can't uninstall the new version because then it BSOD's so I can't install the older one.
* - Aura - Oct 12, 2014
What is your computer brand and model and what exact version of Windows are you running ?
* - Centuries - Oct 12, 2014
This happened to me when I had a RAT on my computer. Definitely listen to Aura.
* - anon5 - Oct 13, 2014
(Oct 12, 2014 07:47 PM)AurŠ° Wrote: What is your computer brand and model and what exact version of Windows are you running ?
I don't have a specific computer brand but here is a pic with my specs including the windows versioin I have: https://i.imgur.com/bQeSNEl.png
* - legendaryfiles - Oct 14, 2014
try to plug in another keyboard and then try to shut down your machine
* - Aura - Oct 14, 2014
Alright, download and install the following drivers (if it says that you are already running the most recent/upgraded version, don't install them) :
http://download.gigabyte.us/FileList/Driver/mb_driver_intel_me_7series.exe
http://download.gigabyte.us/FileList/Driver/mb_driver_via_usb3_w8.1.exe
* - anon5 - Oct 14, 2014
(Oct 14, 2014 04:20 AM)AurŠ° Wrote: Alright, download and install the following drivers (if it says that you are already running the most recent/upgraded version, don't install them) :
http://download.gigabyte.us/FileList/Driver/mb_driver_intel_me_7series.exe
http://download.gigabyte.us/FileList/Driver/mb_driver_via_usb3_w8.1.exe
The first one installed without any problem but with thr second I got a BSOD.
* - Aura - Oct 14, 2014
(Oct 14, 2014 08:22 AM)anon5 Wrote: The first one installed without any problem but with thr second I got a BSOD.
That might be it, these are your USB 3.0 drivers. What if you try to reinstall them again ? Do you get another BSOD ?