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[Advice Needed] How to chargeback over virtual items? - Printable Version

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+---- Thread: [Advice Needed] How to chargeback over virtual items? (/showthread.php?tid=4676144)



How to chargeback over virtual items? - dcent - Feb 8, 2015

Hey there, all.

I'm in the midst of a deal for a Amazon Gift Code and 24 hours after the payment it seems that the user has no intent of sending it; upon receiving the money they've gone offline and haven't returned since.

If I were to chargeback to attempt to get my money back, what "proof" would I use in the dispute and how would I go about this whole thing?

Cheers.


* - Gotal - Feb 8, 2015

"You haven't received the item" is the best thing to say,
but wait for more replies, I have never chargedback so I'm not sure.


* - Gengar™ - Feb 8, 2015

(Feb 8, 2015 05:40 AM)James Comey Wrote:  "You haven't received the item" is the best thing to say,
but wait for more replies, I have never chargedback so I'm not sure.

Don't do this.

Never mention that you paid for a virtual item.
PayPal sides (almost) every time with the seller.
You would be better off claiming it was unauthorized.


* - System.out.println - Feb 8, 2015

(Feb 8, 2015 05:40 AM)James Comey Wrote:  "You haven't received the item" is the best thing to say,
but wait for more replies, I have never chargedback so I'm not sure.

Don't say this! Paypal doesn't cover virtual items so you will lose every time. The only thing you can do: make up a story that your Paypal account has been hacked. If you logged in on your Paypal account with a different IP then the success rate is much higher. Make it look like someone knew your password.


* - Zer0x - Feb 8, 2015

There is no way to do that, simply you won't win a virtual item dispute


* - Gotal - Feb 8, 2015

(Feb 8, 2015 05:49 AM)Zer0x Wrote:  There is no way to do that, simply you won't win a virtual item dispute

That's not true,
many people won dispute against me when I was selling a virtual item.


* - Martino - Feb 8, 2015

(Feb 8, 2015 06:50 AM)James Comey Wrote:  That's not true,
many people won dispute against me when I was selling a virtual item.

Call and say it was for a IRL item . Then say he told you to send as friends and family (key part )


* - Gotal - Feb 8, 2015

(Feb 8, 2015 06:51 AM)Ca‎lifornia Wrote:  Call and say it was for a IRL item . Then say he told you to send as friends and family (key part )

Well, I know it all now,
when I received first chargeback I didn't even know what that was,
I just saw that I was -$23


* - Nex+ - Feb 9, 2015

Say you purchased headphones and are wondering where they have been that is has been a little over 2 weeks and you would like a tracking number, and once they provide tracking you'll cancel the dispute.

Works everytime