(Apr 15, 2019 10:38 AM)Omniscient Wrote:  Suppose a slim chance but honestly my life is a lot easier just not bothering with it. If you've lost your account credentials that sucks but it was your responsibility to secure them.  Often it's because members lose 2FA and didn't do the backup we advised them to do.  Or use Authy which has backup.  Sometimes members forget what their account email is or even lose access to their account email. They don't know their password and can't do a reset.  

It's a hassle dealing with lost accounts.  I was fine accepting a fee for the trouble.  I felt it was justified penalizing members $10-$20 for their own lack of security. But all too often I'd get a lot of attitude about it.  

I see no reason to allow recovery at all anymore.  I know in a few cases HF might be losing a good member an I feel bad about that.  But policies have to apply to everyone.

(Apr 15, 2019 10:23 AM)Dorrance Wrote:  Why are you awaiting to be recovered

(Apr 15, 2019 10:26 AM)AuroraProducts Wrote:  This won't be coming back at all.

(Apr 15, 2019 10:38 AM)Omniscient Wrote:  Suppose a slim chance but honestly my life is a lot easier just not bothering with it. If you've lost your account credentials that sucks but it was your responsibility to secure them.  Often it's because members lose 2FA and didn't do the backup we advised them to do.  Or use Authy which has backup.  Sometimes members forget what their account email is or even lose access to their account email. They don't know their password and can't do a reset.  

It's a hassle dealing with lost accounts.  I was fine accepting a fee for the trouble.  I felt it was justified penalizing members $10-$20 for their own lack of security. But all too often I'd get a lot of attitude about it.  

I see no reason to allow recovery at all anymore.  I know in a few cases HF might be losing a good member an I feel bad about that.  But policies have to apply to everyone.

(Apr 15, 2019 11:11 AM)Fredo . Wrote:  Well I can definitely understand that. It sucks cause I had no fucking issue with the fee. Crazy that people really talked poorly that much about a service.

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Yea but honestly just wanted to confirm it was hopeless.

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🤝

(Apr 16, 2019 06:28 AM)Volt Wrote:  To be honest, Account recoveries would have saved my life a long time ago when my account was stolen due to a RAT infection.

I just appreciate after discussion, I was allowed to make a new account.

That stolen account was closed though, so there was nothing more I could do other than start fresh.

This would be a good return, a fee is reasonable too.

(Apr 16, 2019 07:12 AM)GnosticPlayers Wrote:  How the fuck can someone forget to backup their data? Retards lol

(Apr 16, 2019 07:14 AM)Pain Wrote:  I remember this happened to me before when I lost access to my 2FA because my phone was lost. I paid the fee without any hesitation. Glad I did.

(Apr 16, 2019 08:12 AM)Fredo . Wrote:  Yeah, a gauth reset had saved my life before and account recovery now would be amazing. Never really got the chance to have a discussion about it.

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Just didn’t plan on my 2FA device breaking.

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I would gladly pay the fee, I don’t understand how people could complain about it when they fucked up

(Apr 16, 2019 08:26 AM)GnosticPlayers Wrote:  Ohhhh fairs. Sorry man, I'm a bit of a tard kek

(Apr 16, 2019 11:58 AM)DOG Wrote:  You should just allow it for a $100 fee. If your account is worth it, $100 is nothing for what HF is worth it. I’m always afraid to forget something or do a bad manipulation or loose the backup.