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+--- Thread: [Account Help] ReRoute | Lost 2FA Login (/showthread.php?tid=5963620)
ReRoute | Lost 2FA Login - RushEm - Apr 24, 2019
Hello,
Account URL: member.php?action=profile&uid=3538789
I cannot login to my hackforums account due to the login reset, all of my computers have been locked out and when I tried going onto the GAUTH app it didn't have my hackforums GAUTH on it because I switched phones recently and don't have the 2FA registered onto my GAUTH APP. I don't have a backup of the GAUTH because I didn't think there would be an issue like this.
I have my email and I tried resetting the password to login, but it says invalid or bad GAUTH. Please Let me know what kind of proof I should show to get my account back, thank you so much!
I have activation email, my original mail, the skype I use since day 1 of my account, my old password, the IP matches my account to this one, I have PM's for currency exchanges with my main discord and skype on it, (I Think I have An Invoice For Sticky Payment Too) <--- I have these as proof.
Regards,
Reroute
RE: ReRoute | Lost 2FA Login - ShinyThings - Apr 24, 2019
Forget about it. No backup no account.
RE: ReRoute | Lost 2FA Login - RushEm - Apr 24, 2019
(Apr 24, 2019 12:13 PM)ShinyThings Wrote: Forget about it. No backup no account.
Thanks for the useful reply. Hopefully I can get this resolved.
RE: ReRoute | Lost 2FA Login - BTC - Apr 24, 2019
Staff do not help with recovering accounts.
If you can not recover your authentication app, to generate a code, your account is lost forever.
Quote:All upgraded accounts now have full access to our Gauth (2-factor authentication) account security feature. It is highly advised you enable it. On the Gauth page are instructions to backup your security key in case of a lost, stole, or reset device. It's vital you have a backup method because we will not guarantee account recovery. Gauth enables you to secure your account and the burden is on you to maintain your own account security.
Source: Help Docs
RE: ReRoute | Lost 2FA Login - Cocaine - Apr 24, 2019
The account is lost. Unless Omni is feeling nice which I doubt lol. That is why I don't bother with 2FA here. A lot of shit happens. Avoidance is key here. Time to restart.
RE: ReRoute | Lost 2FA Login - VoIPv2 - Apr 24, 2019
Goodluck OP, the MFA burden is a bitch. I had the same thing happen.
RE: ReRoute | Lost 2FA Login - PerfectStorm - Apr 24, 2019
They stopped doing this so lits too late. You should have kept your backup code.
RE: ReRoute | Lost 2FA Login - Nachfolger - Apr 25, 2019
You seem kind of negligent. You switched phones and failed to properly transfer GAuth. Not to mention that Omni has been very open about how bad GAuth is, and to use Authy instead.
Regardless, I hope staff is willing to help you.
RE: ReRoute | Lost 2FA Login - ShinyThings - Apr 25, 2019
(Apr 24, 2019 06:43 PM)reroute_tmp Wrote: Thanks for the useful reply. Hopefully I can get this resolved.
You act like I'm an asshole for telling you the truth...
RE: ReRoute | Lost 2FA Login - Warbiest - Apr 25, 2019
If you offer Omni enough money he might go through the trouble of verifying it's you. But honestly, I doubt it'll happen.
RE: ReRoute | Lost 2FA Login - TCP - Apr 25, 2019
I believe this should be implemented as a paid service, it can easily boost the income of the website considering how many people tend to be negligent about 2fa auth.
Hope staff will help you, good luck.
RE: ReRoute | Lost 2FA Login - Nuworld - Apr 25, 2019
(Apr 25, 2019 11:43 AM)DNA Wrote: I believe this should be implemented as a paid service, it can easily boost the income of the website considering how many people tend to be negligent about 2fa auth.
Hope staff will help you, good luck.
At one time we did have a account recovery payment option.
However it’s changed now.
https://hackforums.net/showthread.php?tid=5798801&pid=57724314#pid57724314
RE: ReRoute | Lost 2FA Login - Omniscient - Apr 25, 2019
Hmm...no backup of 2FA. At any point if you had logged out of HF on any device it would have locked you out of your account on all the devices.
Sorry but I don't feel sorry for people who don't properly take the precaution to secure their accounts with backups.
Account recovery is no longer an option we offer.