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[Payment Processor] Selly keeping credit card token after you've "deleted" it - Printable Version

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+---- Thread: [Payment Processor] Selly keeping credit card token after you've "deleted" it (/showthread.php?tid=6084781)



Selly keeping credit card token after you've "deleted" it - Axe - Jun 5, 2020

Planning to move away from Selly due to it being a sh*t service, so I removed my credit card from my account and added a new one. Now a couple days later they've charged me 2 weeks early on that same old card. Idk if I missed something about the Stripe API (which they use) but it seems to me they keep the credit card tokens even after you delete your card.


RE: Selly keeping credit card token after you've "deleted" it - Đɛცཞơıɖ - Jun 5, 2020

(Jun 5, 2020 03:31 AM)Axe Wrote:  Planning to move away from Selly due to it being a sh*t service, so I removed my credit card from my account and added a new one. Now a couple days later they've charged me 2 weeks early on that same old card. Idk if I missed something about the Stripe API (which they use) but it seems to me they keep the credit card tokens even after you delete your card.

that's some privacy concerns then can u post some pics?


RE: Selly keeping credit card token after you've "deleted" it - Axe - Jun 5, 2020

(Jun 5, 2020 03:42 AM)Osprey Wrote:  that's some privacy concerns then can u post some pics?

[Image: TDthmd3.png]

Not really sure what to post except a ss from their billing page.


RE: Selly keeping credit card token after you've "deleted" it - AYMG - Jun 5, 2020

Never liked Selly, this info is helpful, thank you for letting us know.


RE: Selly keeping credit card token after you've "deleted" it - Regulus - Jun 5, 2020

Shoppy for lyfe
Never been a fan of Selly.


RE: Selly keeping credit card token after you've "deleted" it - Roberto Scorpius Malfoy - Jun 5, 2020

Long live Selly! I like them very much.


RE: Selly keeping credit card token after you've "deleted" it - Axe - Jun 5, 2020

(Jun 5, 2020 06:53 AM)AYMG Wrote:  Never liked Selly, this info is helpful, thank you for letting us know.

(Jun 5, 2020 06:55 AM)Regulus Wrote:  Shoppy for lyfe
Never been a fan of Selly.

One of the shittiest payment integrations for sure, can't wait to get rid of it.


RE: Selly keeping credit card token after you've "deleted" it - Meow - Jun 5, 2020

That's why I use VCC's for things like that. I set a monthly limit (if needed) and then block the card once I no longer need it.

You can use Privacy.com for that, or Revolut.


RE: Selly keeping credit card token after you've "deleted" it - Axe - Jun 5, 2020

(Jun 5, 2020 03:13 PM)Meow Wrote:  That's why I use VCC's for things like that. I set a monthly limit (if needed) and then block the card once I no longer need it.

You can use Privacy.com for that, or Revolut.

I did actually change the card to a Revolut one, but they keep charging my old card even after I deleted it lol


RE: Selly keeping credit card token after you've "deleted" it - Meow - Jun 5, 2020

(Jun 5, 2020 03:42 PM)Axe Wrote:  I did actually change the card to a Revolut one, but they keep charging my old card even after I deleted it lol
Set a monthly limit to $1 (or $0 if possible), then they won't be able to charge you.

Revolut will block it.


RE: Selly keeping credit card token after you've "deleted" it - Axe - Jun 5, 2020

(Jun 5, 2020 04:23 PM)Meow Wrote:  Set a monthly limit to $1 (or $0 if possible), then they won't be able to charge you.

Revolut will block it.

Yeah I know, problem is I used my regular credit card to pay for fees before, and even now that I've removed that card and added a revolut card they keep charging my regular card.


RE: Selly keeping credit card token after you've "deleted" it - Axe - Jun 29, 2020

Got another charge from Selly on my old card today. Guess I'll have to call the bank.


RE: Selly keeping credit card token after you've "deleted" it - AccountSenpai - Jun 29, 2020

i had this also. you need to contact stripe about this selly will not be able to help.


RE: Selly keeping credit card token after you've "deleted" it - Axe - Jul 2, 2020

(Jun 29, 2020 04:24 PM)AccountSenpai Wrote:  i had this also. you need to contact stripe about this selly will not be able to help.

I did, they told me to contact the bank and chargeback.


RE: Selly keeping credit card token after you've "deleted" it - AccountSenpai - Jul 2, 2020

(Jul 2, 2020 11:40 AM)Axe Wrote:  I did, they told me to contact the bank and chargeback.

Very strange - they should be able to just remove the token from the system 😕