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Dispute Notifications - Printable Version

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Dispute Notifications - Yakless - Aug 28, 2025

My suggestion is simple in nature, but I don't know how simple it'd be in application.

My suggestion is that when a user is a group leader and any user of that group gets added to Deal Disputes , the group leaders should either get a convo, a notification, or a pm so they can act quickly and either remove the user or attempt to help/de-escalate.


RE: Dispute Notiifcations - Omniscient - Aug 28, 2025

Group Owners possibly but not Group Leaders. Also, not sure I approve of doing this type of notification.


RE: Dispute Notiifcations - 6 - Aug 28, 2025

(Aug 28, 2025 12:43 PM)Yakless Wrote:  My suggestion is simple in nature, but I don't know how simple it'd be in application.

My suggestion is that when a user is a group leader and any user of that group gets added to Deal Disputes , the group leaders should either get a convo, a notification, or a pm so they can act quickly and either remove the user or attempt to help/de-escalate.

It is a good suggestion, would put scrutiny on the users. I support this


RE: Dispute Notifications - Egregious - Aug 28, 2025

I think this is a valid suggestion. It would greatly increase visibility and enable a quicker response.


RE: Dispute Notifications - Omniscient - Aug 28, 2025

Well, how many groups actually have direct policies about their group members and Deal Disputes?


RE: Dispute Notifications - 6 - Aug 28, 2025

(Aug 28, 2025 03:17 PM)Omniscient Wrote:  Well, how many groups actually have direct policies about their group members and Deal Disputes?

I think all of them have it, as per my research. No group allows its member to be involved in disputes but i don’t think it matters as scammers get closed anyways now as per Hf policies.


RE: Dispute Notifications - Chrome - Aug 31, 2025

(Aug 28, 2025 03:17 PM)Omniscient Wrote:  Well, how many groups actually have direct policies about their group members and Deal Disputes?

All of them.


RE: Dispute Notifications - Jamika - Aug 31, 2025

Good idea, but it should be taken into account that some complaints are false or are resolved amicably without account closure.


RE: Dispute Notifications - Yakless - Aug 31, 2025

(Aug 31, 2025 04:53 PM)Jamika Wrote:  Good idea, but it should be taken into account that some complaints are false or are resolved amicably without account closure.

That's why it'd just be a notification. Every time I get on HF, I check deal disputes to make sure one of my 10 members isn't in there because I didn't check once, and he was in there like 3 times. The leader(s)/owner would make a decision for the group, and then Omni would obviously have the final decision for the user's account.


RE: Dispute Notifications - 7 - Sep 2, 2025

Notification is useful but being an owner and leader can become a bit much dealing with all this like we are their carers.

DwC


RE: Dispute Notifications - The Pact - Oct 21, 2025

(Aug 31, 2025 04:55 PM)Yakless Wrote:  That's why it'd just be a notification. Every time I get on HF, I check deal disputes to make sure one of my 10 members isn't in there because I didn't check once, and he was in there like 3 times. The leader(s)/owner would make a decision for the group, and then Omni would obviously have the final decision for the user's account.

That sounds really good because I do feel sorry for the innocent party having the deal dispute issues. So, only a notification would be best.


RE: Dispute Notifications - Yakless - Nov 8, 2025

(Oct 21, 2025 07:48 AM)The Pact Wrote:  That sounds really good because I do feel sorry for the innocent party having the deal dispute issues. So, only a notification would be best.

I completely agree. Having to scroll through the deal dispute section with 20+ members is a pain, but if I don't, it makes me look bad.


RE: Dispute Notifications - Yakless - Dec 4, 2025

(Aug 28, 2025 03:17 PM)Omniscient Wrote:  Well, how many groups actually have direct policies about their group members and Deal Disputes?

Do you have any updates on your opinion about this? I think limiting it to group owners would be beneficial. Almost every group has a no deal dispute policy, and every time I get on, I go straight to deal disputes to make sure none of my members are scamming.


RE: Dispute Notifications - Omniscient - Dec 4, 2025

(Dec 4, 2025 09:26 AM)Yakless Wrote:  Do you have any updates on your opinion about this? I think limiting it to group owners would be beneficial. Almost every group has a no deal dispute policy, and every time I get on, I go straight to deal disputes to make sure none of my members are scamming.

Not a fan of this. Don't see the need.


RE: Dispute Notifications - Terry A. Davis - Dec 4, 2025

(Dec 4, 2025 12:03 PM)Omniscient Wrote:  Not a fan of this. Don't see the need.

How do pings work for staff? Like when we report posts, wouldn't a similar solution work for group owners when a member in their group is mentioned in a specific subforum? I guess some logic on that gets a bit hairy, but unsure what the backend looks like to really know.

Ideally we'd have no scammers, but I am unsure how I feel about this either, I don't like saying it's on the group owners/leaders to look, but I also don't like knowing they get notifs if someone pings them in a post in a forum because the hairy logic missed that it only needs to be in the OP or something similar.