Any thoughts? I think this sucks, now people will win disputes even easier. Providing evidence that a service like Recovery, or even download was delivered is hard.
I used to win all disputes by saying 'The item was virtual' but now that excuse is gone lol
Quote:Buyer protection our expanded and now also covers the purchase of intangible goods, such as services and digital goods. Starting today we will review the dispute when customers tell us that the service or digital goods have not been received or not as described.
For you as a seller, it means you now have to answer any disputes customers create intellectual goods. You will be asked to show concrete proof that you supplied the goods or that it was just as described on the transaction date.
The expansion of buyer protection our will benefit you as well, since it means that customers who buy in your shop can feel safer.
I used to win all disputes by saying 'The item was virtual' but now that excuse is gone lol
