I'm just wondering whether or not you can harass someone on a DD? Some guy I'm pretty sure is a scammer claimed I was, but I don't really think I was, and was wondering if I could get a warning for that?
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Policy Question
Harassment on Deal Disputes |
Quote:Harassment Source: Help Docs This is the best info I could find, should clear it up for you.
Vendors especially should report abuse to me directly. I don't need a long winded story either. Just say "Abuse please check this is Contract ID and and UID" with links preferred. Normally I can spot obvious problems myself. If I need a follow up question then I'll ask.
Most Contract abuse is Vendors simply because of the Contract Templates. It might seem like I'm giving them preferential treatment but the fact is that's the cause of abuse. For now I manually review the situations and take action accordingly. Sometimes it's marking Contract invalid which also removes the B-Rating and any Dispute. Sometimes I even close the account. I also see abuse where those unfamiliar open a Dispute out of stupidity or error. Like someone uses a Contract Template. Doesn't pay then opens a Dispute. Those Contracts also get marked Invalid when reported to me. So have no fear please. Maybe I'll make a thread and sticky it in the Vendor forum. |
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