(Jul 21, 2016 07:59 PM)Im Cold Wrote: Yoo HF Famm
So my dads wife (my step mom) gave me her friends laptop thats infected with a CTB-Locker virus, I did some research and it looks like this bitch is hard to remove... Says you gotta pay a ransom or some shit.. Idk.. But it says if the user tries to use malware removal software it will delete the decryption password.. What can I do?!
Well i'm not much of a white hatter but I have had issues with ransomware in the past however I removed it manually.
For now, make sure all wireless communication on the infected device is turned off (double or triple check) and begin going through the "services" tab in msconfig or taskmanager. Eventually you'll find a service you may not recognize. Disable that service from startup and check all startup folders for any files connected to this service. if you're unsure, you can always google the service name.
Chances are there are more than one infected area in the system in case the user does just this. So look for any suspicious files in various places such as the hidden folders in the C: drive like ProgramData.
Once you're sure the malware is now unable to start during a bootup, you can now restart the system. Once it has restarted, check the services tab once more to ensure the suspected service is no longer running.
You can now check online for various methods to decrypt the files. Microsoft offers various decrypting services for users who have been infected, although not all decryption services can decrypt the files. You may have to wait until a new decryption service is available.
keep in mind the malware is still on your system but can not run. make sure to download an anti malware service once these steps are complete to fully remove the infection.
However, as long as the ransomware is no longer running, it cannot delete the files.
Keep in mind this is what I did and it worked fine for me, however the ransomware I was infected with wasn't very complex.
I would only suggest you do this method if you know what you're doing and you cannot find any help anywhere else.
I would also suggest you wait at least a full 24 hours before trying anything yourself to give the White Hat team on this forum a chance to compile their responses. All too often I see people who lack patience and attempt things themselves without knowing what they're doing and end up breaking something.