Step One
Run
OTL.exe- Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
Quote::OTL
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
[2011/05/28 22:20:45 | 000,000,000 | -H-D | C] -- C:\Windupdt
[2011/05/28 21:52:15 | 000,000,000 | -HSD | C] -- C:\Users\Travis\AppData\Roaming\Windows DEP 1
@Alternate Data Stream - 138 bytes -> C:\ProgramData\TEMP:0B4227B4
:Files
C:\Users\Travis\AppData\Roaming\drvhost.exe
C:\Users\Travis\Desktop\b6ynhlz0.exe
:Commands
[purity]
[emptytemp]
[resethosts]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot when it is done
- Then post the log from OTL presented after to Reboot.
Step Two
Please download Combofix from one of the following locations:
LINK 1
LINK 2
IMPORTANT! Save Combofix to your
Desktop- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link --> https://hackforums.net/showthread.php?tid=198032
- Double click on ComboFix.exe & follow the prompts.
- As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[img]http://img.photobucket.com/albums/v706/ried7/RcAuto1.gif[/img]
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
[img]http://img.photobucket.com/albums/v706/ried7/whatnext.png[/img]
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the
C:\ComboFix.txt in your next reply.
Notes:
1.
Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2.
Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of
ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
5.
CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
