So, I've recieved a coupon/$10 from stride, and it was very EASY!
Here's proof:
We appreciate you taking the time to visit us at http://www.usa.cadbury.com/ and for letting us know about your experience.
I am sorry to hear your STRIDE ORIGINAL Gum had black specks. Because this happened I'm sending you a reimbursement coupon for your purchase, via first class mail, which you should receive within 7-10 business days.
The experience you've had is not a common one and could have been caused by the product being stored at the wrong temperature during distribution, the product could be past the best when used by date, or if it was exposed to air for any length of time.
We take extra care to develop packaging that will ensure a fresh tasting product when stored properly. At our manufacturing facilities our precautions include frequent and regular sanitizing of our equipment and filtering of air in the production room. We feel that with these steps, and many others, we can provide you with a product that's of high quality.
I hope this information is helpful, and again, I apologize for this experience. Thank you for your loyalty and we hope that your next experience is a good one.
So yeah They're sending me a "coupon" BUT I've gotten cash before with this method, Not sure if by "coupon" they mean cash, I've always gotten the term "reembursment check" or something like that.
PM me for this method.
Leet/uber Direct method.
Normal FileAce~