(Aug 19, 2014 11:07 PM)xadamxk Wrote: I looked into your phone, I see 'Restrict' is your friend?
Anyways...
Let's try a number of things:- Soft Reset, as mentioned about: hold down the lock&home button until the devices reboots. Try this a few times. Post the results.
- Assuming that doesn't work, try restoring and post the exact error you get please.
- What could have caused this problem, assuming it's hardware related?
Water damage? A drop? A custom build?
- Any other observations, points, or anything that could help us help you. Thanks.
I tried doing a soft reset a number of times and it didn't work however now whenever I try it it brings me to the iTunes Logo and tells me to connect.
This is the error message when trying to restore
https://puu.sh/aZgSU/1e7513dfd1.png
About halfway through the restore the screen goes blue turns off and the error comes up. The More Information link is just general troubleshooting like restarting computer updating itunes and turning off firewalls/security. I've done all the tips on that page and still same error.
No water damage, phone is 2 months old I've dropped it once and it was a long time ago not even relative to when it stopped working.
I've tried downloading the firmware for my iPhone model from
here and restoring with that but it tells me it is not compatible.
Not even sure what kind of warranty I got with the phone it's only 2 months old, gonna go to the apple store and hope for the best.