Iv'e noticed no one ever talks about isp doxing, so I'll post a guide Iv'e acquired and I havent seen before on other forums except for one, and I am the poster on there.
COMCAST IS PATCHED
COMCAST IS PATCHED
The tutorial is huge(22k characters), So I am going to post one isp, its pretty much the same for all isp's. Except they have different tools. In order to do other isp's without knowing what tools they use. Instead of "Can you look the client on REAL." Say "Can you look this client up please." Just leave the tool out of it.
Here is Time Warner Cable, one of the more popular isp's. and also the easiest to se.
Time Warner Cable ISP Doxing(Employee Method)
====Tools====
- Real // The primary tier 1 modem provisioning tool, Search Box's:Cable Modem, MTA, CPE
- Unified // The secondary tier 1 modem provisioning tool, Search Box's:All, Name, Account Number, Phone Number, MAC Address, QMTC, CMTS, Service Area, VOD, HUB, Node.
- AAD(Advanced Agent Desktop) // The primary tier 1 billing tool.
- Genocide
- DOCSIS/ATG(Level 3/Tier 3 Only) // The tier 3 master tool for modem provisioning/billing, Search Box's:Modem Mac, Mta Mac, Modem Ip, Cpe Ip, Mta Ip, Account Number, User ID, Phone Number, Subscriber Name
- Daycare
- ACSR
- ICOMS // The notorious billing system that almost every ISP uses.
- Big Brother
- Netcool
- CSG
- NYROC(BrightHouse Networks Version of DOCSIS)
- Arris Workforce Management
====IP lookups====
Method 1.:Tell the agent to go into Real and to go to the What is the entity name? tab and then to the What are you looking for? area and then they will be 3 search box's:Cable Modem, MTA and CPE.You can try getting the agent to lookup the IP in the CPE search box and if it returns "discovery not found" which means the search returned no results possibly due to the agents location or what division/market was set on real you can have the agent set the division on real to the one of the IP's location so then when they type the IP in the CPE search box results should come up, another way you can do IP lookups in real is you tell the agent to look the IP up in the Cable Modem search box and it will bring up all mac addresses ever associated with the IP including active and inactive accounts!
Script:"Hello this is Micheal Jones from Time Warner Cable technical support level 2, all my tools seem to be down like real and unified and I need assistance pulling up this customers account so can you help me? open up the tool real sir and then when you open up real there should be a main search box and just type this IP Address into the box and all the information should come up tell me when you have an account pulled up sir."
Method 2.:Tell the agent to go into Unified and they will be 11 search box's:All, Name, Account Number, Phone Number, Mac Address, QMTC, CMTS, Service Area, VOD, HUB, Node.Tell the agent to set his division/market to the one associated with the IP's location then tell the agent to type the IP Address in to the search box labeled "All" and all the account results should come up!
Method 3.: Tell the agent to transfer you to Tier 3/Level 3 and those agents have access to a special tool known as ATG/Docsis.Tell the agent to open DOCSIS up and they will be 9 search box's:CPE IP, MTA IP, Cable Modem IP, Account Number, User ID, Phone Number, Subscribers Name, Modem MAC, MTA Mac.Tell the agent to search the IP Address up in the CPE IP search box and it will return all the information on the customer including the service address, MAC Address of the modem, account holder name and of course a phone number!, make sure to ask for these details nicely.Note*:Some Tier 1/Level 1 agents can open up DOCSIS as well.
===Format===
IP:
Name:
DL:
SSN:
Phone Number:
Address:
Account Number:
Skype:
MAC Address: // Device MAC // Cable MAC
Joshua: 189109
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Pm me for the link to all of the ip's and all the tools.
