Dec 15, 2016 12:21 PM
(This post was last modified: Dec 15, 2016 01:11 PM by Glyco.)
Often I have always wondered what the work environment was like inside a Microsoft Techsupport scam location we today I kinda of pretty much figured out.
Recently I got in contact with a techsupport call center I picked off from the numbers have reported to be scams.
I won't really go through on how I manage to infect him, but damn It took a lot of work. I posed a white american female and things pretty much went a toll from there. Emails where exchanged and so were pictures from their I found my vulnerability.
https://gyazo.com/0b70e821a981f7e8cedde42806774a1c
Anyways this is how the call center looks like when they're answering calls.
https://gyazo.com/a5e486b52820cb79598ebce10bfa88a8
They use a telecome system to answer calls called EyeBeam which is widly available online for free.
But what really caught my eye was how he pulled off the scam, how he would target people over the phone would call him he would then look up their numbers through this website
https://thatsthem.com/
Often times it would give them owner of the telelphones
-name
-address
-income
(pretty weird)
I was listening over on his mic one of the clients he was talking over the phone with. He tried to convince him his computer was infected and what not and how his serial was expired(when it wasn't) Infact the he never had a serial for Windows 8
https://gyazo.com/fde8b213c57787e45684bf7e1086e7e7
http://vocaroo.com/i/s0p0vavHK3KM
He then finalized it with alot of promises to guarantee that the computer will be in working condition and from harms way after the ''technician fixes it"
http://vocaroo.com/i/s0P4dJvZgZAw
Last but not least after they thought pretty much sealed the deal they started to have a laugh. I didn't get the chance to record that part, but they were speaking Hindi if anyone can make something of it or even translate it that would be a blessing
http://vocaroo.com/i/s1vQHilUDPtF
Where do these guys located?
-well according to the IP search it came out to as
country India
city Jodhpur
state Rajasthan
I did a little bit more search through his machine and found out his building location or in essence where the scam operation is done.
How much does he make? About 235$ a month or so well according to this
https://gyazo.com/a82bbd5c9aa0d9aa60cfb7e37967b968 (probably even less)
How many people are in the call center?
-Well according to the database their is roughly around 50
https://gyazo.com/53e531668d33b74cd6d92708a7a4be31
I even have access to control their calls and monitor them
https://gyazo.com/dd0ba6d1d6e4bba4afc0507694edc881
Edit I decided to call him using PrankDialer it was really fun worth the listen
https://prankdial.com/reactions/M17JaNPzm9?auto_play=1
Recently I got in contact with a techsupport call center I picked off from the numbers have reported to be scams.
I won't really go through on how I manage to infect him, but damn It took a lot of work. I posed a white american female and things pretty much went a toll from there. Emails where exchanged and so were pictures from their I found my vulnerability.
https://gyazo.com/0b70e821a981f7e8cedde42806774a1c
Anyways this is how the call center looks like when they're answering calls.
https://gyazo.com/a5e486b52820cb79598ebce10bfa88a8
They use a telecome system to answer calls called EyeBeam which is widly available online for free.
But what really caught my eye was how he pulled off the scam, how he would target people over the phone would call him he would then look up their numbers through this website
https://thatsthem.com/
Often times it would give them owner of the telelphones
-name
-address
-income
(pretty weird)
I was listening over on his mic one of the clients he was talking over the phone with. He tried to convince him his computer was infected and what not and how his serial was expired(when it wasn't) Infact the he never had a serial for Windows 8
https://gyazo.com/fde8b213c57787e45684bf7e1086e7e7
http://vocaroo.com/i/s0p0vavHK3KM
He then finalized it with alot of promises to guarantee that the computer will be in working condition and from harms way after the ''technician fixes it"
http://vocaroo.com/i/s0P4dJvZgZAw
Last but not least after they thought pretty much sealed the deal they started to have a laugh. I didn't get the chance to record that part, but they were speaking Hindi if anyone can make something of it or even translate it that would be a blessing
http://vocaroo.com/i/s1vQHilUDPtF
Where do these guys located?
-well according to the IP search it came out to as
country India
city Jodhpur
state Rajasthan
I did a little bit more search through his machine and found out his building location or in essence where the scam operation is done.
How much does he make? About 235$ a month or so well according to this
https://gyazo.com/a82bbd5c9aa0d9aa60cfb7e37967b968 (probably even less)
How many people are in the call center?
-Well according to the database their is roughly around 50
https://gyazo.com/53e531668d33b74cd6d92708a7a4be31
I even have access to control their calls and monitor them
https://gyazo.com/dd0ba6d1d6e4bba4afc0507694edc881
Edit I decided to call him using PrankDialer it was really fun worth the listen
https://prankdial.com/reactions/M17JaNPzm9?auto_play=1
![[Image: 4ubeQzx.gif]](https://i.imgur.com/4ubeQzx.gif)
![[Image: Q939nAj.jpg]](https://i.imgur.com/Q939nAj.jpg)
