Beyond the Hype: Why a “Trust Gap” Forced My Custom Voice AI Architecture
In highly regulated sectors, "black-box" AI is a compliance risk. This article outlines a modular "Human-in-the-Loop" framework that leverages Small Language Models (SLMs) and SIP trunking to ensure 100% intent detection reliability while scaling across 40,000+ global agents.
https://hackernoon.com/beyond-the-hype-w...source=rss
In highly regulated sectors, "black-box" AI is a compliance risk. This article outlines a modular "Human-in-the-Loop" framework that leverages Small Language Models (SLMs) and SIP trunking to ensure 100% intent detection reliability while scaling across 40,000+ global agents.
https://hackernoon.com/beyond-the-hype-w...source=rss
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