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Hack Forums Hacks, Exploits, and Various Discussions Whitehat • Blue Team • Defensive Security Malware, Rat, and Virus Removal › Computer crashes when programs are run

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Computer crashes when programs are run
Shadow Reign
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Dec 30, 2014 04:53 PM
Posting this for my buddy, he's having issues with his computer and I figured i'd post here to see if anyone knows whats up. I don't know his exact specs or computer or anything yet, but I know he's running the latest windows 7 home


The problem is, whenever he tries to run any NON JAVA program, even calculator and paint, his computer crashes instantly. But when he runs a Java program, say minecraft, the computer seems perfectly fine. Now we've delved pretty deep into this. He tried using a virus scanner, but it causes the computer to crash so I booted up a USB anti virus and did a scan but nothing was found. I then tried to boot into Kali and go on his OS and search his registry for anything, but the moment i went into his OS, the computer crashed. I've never seen anything like this before, so I have no idea if its a virus or a RAT. Maybe somebody is screwing with him somehow, i don't know.


Can anyone shed some light on this?

I will get more information on his computer tomorrow in the morning, but until then, any theories? We're stumped.
NoScript
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Dec 30, 2014 04:55 PM
This isn't really gonna help unless we have him here, Because there are specific things we need to know in order to help.

If there isn't anything 'Important' on the PC that you have downloaded within the past day or so, I would restore it to an earlier version (Not factory image, Just a few days before it started acting like that.)
Aura
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Dec 30, 2014 05:01 PM
How is it crashing? Is it producing a BSOD or not? If so, can he archive the content of C:\windows\minidump\ and upload the archive to ge.tt then give me the download link?
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My era of providing technical support and malware removal on HackForums is over, so you can stop PM'ing me about it. Sorry.
NoScript
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Dec 30, 2014 05:09 PM
(Dec 30, 2014 05:01 PM)Aura Wrote:  How is it crashing? Is it producing a BSOD or not? If so, can he archive the content of C:\windows\minidump\ and upload the archive to ge.tt then give me the download link?

Wouldn't that be hard to do considering everything you do on it causes it to crash?
Aura
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Dec 30, 2014 05:12 PM
(Dec 30, 2014 05:09 PM)NoScript Wrote:  Wouldn't that be hard to do considering everything you do on it causes it to crash?

He simply have to boot in Safe Mode with Networking, doubt it'll crash there.
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Shadow Reign
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Dec 30, 2014 06:08 PM (This post was last modified: Dec 30, 2014 06:11 PM by Shadow Reign.)
I'll tell him to try the safemode thing but I wont be able to get him over here until the morning but i'll let you guys know then.

and when it crashes, it doesn't produce a screen, the computer just shuts off and then when you reboot it, it asks to either launch normally or launch the system repair thingy.
Aura
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Dec 30, 2014 06:15 PM
(Dec 30, 2014 06:08 PM)Shadow Reign Wrote:  I'll tell him to try the safemode thing but I wont be able to get him over here until the morning but i'll let you guys know then.

and when it crashes, it doesn't produce a screen, the computer just shuts off and then when you reboot it, it asks to either launch normally or launch the system repair thingy.

Alright that's good I'll be online tomorrow as well.
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My era of providing technical support and malware removal on HackForums is over, so you can stop PM'ing me about it. Sorry.
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