Task manager and regedit aren't opening. No error is coming up. Already tried restarting my pc.
I ran a windows defender scan and nothing came up.
I ran a windows defender scan and nothing came up.
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Task Manager and Regedit not starting up |
(Feb 5, 2019 02:47 PM)Sywren Wrote: Task manager and regedit aren't opening. No error is coming up. Already tried restarting my pc. I can help you with that: Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
(Feb 5, 2019 02:54 PM)5chn4pp Wrote: I can help you with that: https://pastebin.com/NHeqPjZs
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(Feb 5, 2019 03:02 PM)Sywren Wrote: https://pastebin.com/NHeqPjZs I'll also need the Addition.txt to fully remove the malware. (Feb 5, 2019 03:13 PM)5chn4pp Wrote: I'll also need the Addition.txt to fully remove the malware. https://pastebin.com/uY6GnU57
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(Feb 5, 2019 03:32 PM)Sywren Wrote: https://pastebin.com/uY6GnU57 Download fixlist.txt file and save it to the Desktop. NOTE: It's important that both files, FRST.exe/FRST64.exe and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please copy and paste the log to pastebin.com and post the url back here. (Feb 5, 2019 03:44 PM)5chn4pp Wrote: Download fixlist.txt file and save it to the Desktop. https://pastebin.com/SybLTqJP
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(Feb 5, 2019 04:10 PM)Sywren Wrote: https://pastebin.com/SybLTqJP How about now? Can you access Task manager now? Please download RogueKiller and save it to your desktop.
(Feb 5, 2019 11:25 PM)5chn4pp Wrote: How about now? Can you access Task manager now? RogueKiller Anti-Malware V13.1.4.0 (x64) [Feb 4 2019] (Free) by Adlice Software mail : https://adlice.com/contact/ Website : https://adlice.com/download/roguekiller/ Operating System : Windows 10 (10.0.17134) 64 bits Started in : Normal mode User : yousef [Administrator] Started from : C:\Program Files\RogueKiller\RogueKiller64.exe Signatures : 20190204_072850, Driver : Loaded Mode : Quick Scan, Scan -- Date : 2019/02/12 16:13:29 (Duration : 00:00:29) Switches : -refid 3 ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Processes ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Process Modules ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Services ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Tasks ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Registry ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ >>>>>> O4 - Run [PUP.WebCompanion|PUP.Gen1 (Potentially Malicious)] (X64) HKEY_USERS\S-1-5-21-2083272560-3757559252-2022931987-1001\Software\Microsoft\Windows\CurrentVersion\Run|Web Companion -- C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize (missing) -> Found [PUP.WebCompanion|PUP.Gen1 (Potentially Malicious)] (X86) HKEY_USERS\S-1-5-21-2083272560-3757559252-2022931987-1001\Software\Microsoft\Windows\CurrentVersion\Run|Web Companion -- C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize (missing) -> Found >>>>>> O23 - Services [PUP.Gen0 (Potentially Malicious)] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\WCAssistantService -- (Lavasoft Limited) "C:\Program Files (x86)\Lavasoft\Web Companion\Application\Lavasoft.WCAssistant.WinService.exe" -> Found ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ WMI ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Hosts File ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Files ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Web browsers ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤
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(Feb 12, 2019 02:20 PM)Sywren Wrote: RogueKiller Anti-Malware V13.1.4.0 (x64) [Feb 4 2019] (Free) by Adlice Software I recommend that you uninstall the following programs using your control panel: Search the Web - Yahoo Web Companion - Lavasoft Also, can you access task manager and regedit now? (Feb 12, 2019 02:34 PM)5chn4pp Wrote: I recommend that you uninstall the following programs using your control panel: yeah
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(Feb 12, 2019 02:54 PM)Sywren Wrote: yeah Alright, now do a last scan with FRST. Make sure to check the "addition.txt" box when you run the scan. Then paste the FRST.txt and Addition.txt logs back here. |
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