(Aug 28, 2015 03:51 AM)lawton111 Wrote: Hi there,
I have been referred to you through the forums as I have a Macbook and maybe you can help with the removal of a RAT?? I will copy you my original post to see what I am up against :) Any help you can over would be much appreciated and am happy to compensate you for your time.
Hi there,
I thought I already posted this but here goes for a second time.
I have an ex girlfriend who seems to have gained access to my MacBook and/or my Iphone. These include my email, Facebook, Skype, email and Ebay, further the programs on my Iphone 6 including complete access to Viber.
I have repeatedly changed passwords including my login access on my Mac. She seems to have access to all my information - blatantly telling me whats going on in my life and who I am talking to, how much I paid for things on Ebay even when the programs are not running - quite honestly its a little scary. I am not looking to hack anyone just stop what she is doing.
Any ideas on this and any remedial action?
Thanks
This actually sounds exactly like what a RAT would be able to do, and I have known a few girls that would do this sort of thing. The issue is you are on a MAC and there are not many RAT removal tools for MACS. Your BEST option is a factory restore. No joke.
Steps:
1: Factory Restore MAC computer.
2: Delete and do not open any email or pdf document you have from her or her friends in the past
3: Change Apple - Icloud password
4: Change all other passwords - make them different this time so you know which ones are breached if it does happen
5: Do not ever let her use your computer or phone, again.
6: Factory reset your Iphone - and I mean FACTORY Reset.
7: Only install apps from trusted websites this time around.
8: IF you want to try to go for removal instead of Factory Reset which I highly advise against as this is a MAC. You can always get "sophos" which is a free MAC anti virus tool. Ensure that if you go to download sophos you do it from their website, I would post a link but I need 50 or more post to post links so sorry :P
Let me know how it goes.
Best of luck - WhiteHatDragon