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cant open regedit or antivirus software

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Hi kesey.

Please read through the points below before we start.
  • Read my instructions thoroughly, and carry out each step in the specified order.

  • Do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in providing the best set of instructions for you.

  • Please backup important files before proceeding with my instructions. Malware removal can be unpredictable at times.

  • If you come across any issues, please stop and inform me of the issue in detail. Do not hesitate to ask before proceeding.

  • I will notify you when I believe your computer is free of malware. The absence of symptoms does not necessarily mean that your computer is clean.

  • If I do not reply within 48 hours, write a PM. I might have just overlooked your thread. Keep in mind that we likely live in different time zones.

  • I might abandon your thread if you do not reply within five days. I take only as many logs as I can handle.


------
Step 1: Farbar Recovery Scan Tool (FRST) Scan
  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.

  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.

  • Right-Click FRST.exe or FRST64.exe and select Run as Administrator

  • Click Yes to the disclaimer.

  • Ensure the Addition.txt box is checked.

  • Click the Scan button and let the program run.

  • Upon completion, click OK, then OK on the Addition.txt pop up screen.

  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste them to pastebin.com. Post the link here.



Step 2: TDSSKiller Scan
  • Please download TDSSKiller and save the file to your Desktop.

  • Right-Click TDSSKiller.exe and select Run as Administrator

  • Click Change parameters. Place a checkmark next to Detect TDLFS file system and Verify file digital signatures.

  • ​Click Start Scan. Do not use the computer during the scan.

  • If objects are found, change the action to skip.

  • Click Continue and close the window.

  • A log will be created and saved to the root directory (usually C:\). Paste the file contents to pastebin.com and post the link in your next reply.


fixed it actually before i saw this reply. i ended up changing the name of the antivirus software executable from mbam.exe to teehee.exe. worked like a charm. mbam was able to pick up the virus and now i can open everything as normal
Good to hear that you solved it, kesey, and thanks for letting me know.
If you need help to check your system or get rid of leftovers, I am here.


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