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Computer freezing on games.

https://hastebin.com/obajacafuj.sql malwarebytes.
https://hastebin.com/gudewuxilo.tex frst (addition.txt at bottom)
https://hastebin.com/witepuxoja.sql rogue

Hey guys, i have a ryzen 1700 and a radeon 580, 16gb ram etc, brand new pc build built about 4 weeks ago.
I stream fortnite at twitch.tv/aristant (if you want to see the issue)
When playing fortnite i will freeze on the loading screen, if im in voice comms with someone they will chop up and the sound from other things will also. When i die i will freeze.
How can i fix this?
(Mar 20, 2018 04:05 PM)Aristan Wrote:  https://hastebin.com/obajacafuj.sql malwarebytes.
https://hastebin.com/gudewuxilo.tex frst (addition.txt at bottom)
https://hastebin.com/witepuxoja.sql rogue

Hey guys, i have a ryzen 1700 and a radeon 580, 16gb ram etc, brand new pc build built about 4 weeks ago.
I stream fortnite at twitch.tv/aristant (if you want to see the issue)
When playing fortnite i will freeze on the loading screen, if im in voice comms with someone they will chop up and the sound from other things will also. When i die i will freeze.
How can i fix this?

Farbar Recovery Scan Tool (FRST) - Fix

Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
  • Open Notepad and copy/paste the following into notepad:

    Code
    createrestorepoint:
    closeprocesses:
    HKLM-x32\...\Run: [] => [X]
    2018-03-05 23:21 - 2018-03-19 22:36 - 000065536 _____ C:\Windows\system32\spu_storage.bin
    S0 EasyAntiCheatSys; no ImagePath
    emptytemp:


  • Save the file as fixlist.txt, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select [Image: Spcusrh.png]Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button

    [Image: NYA5Cbr.png]

  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content into your next reply

I noticed you have alot of programs running all at one time. Are you running those on purpose or are they included in the startup?
[Image: qMQpt9c.gif]
(Mar 20, 2018 04:52 PM)Sigma Wrote:  Farbar Recovery Scan Tool (FRST) - Fix

Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
  • Open Notepad and copy/paste the following into notepad:

    Code
    createrestorepoint:
    closeprocesses:
    HKLM-x32\...\Run: [] => [X]
    2018-03-05 23:21 - 2018-03-19 22:36 - 000065536 _____ C:\Windows\system32\spu_storage.bin
    S0 EasyAntiCheatSys; no ImagePath
    emptytemp:


  • Save the file as fixlist.txt, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select [Image: Spcusrh.png]Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button

    [Image: NYA5Cbr.png]

  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content into your next reply

I noticed you have alot of programs running all at one time. Are you running those on purpose or are they included in the startup?
Which programs
Teamviewer, Discord, 3 Dropbox clients, 4 Spotify processes, 10 Chrome windows

All that running plus playing a game will cause series lag.
[Image: qMQpt9c.gif]
(Mar 20, 2018 06:20 PM)Sigma Wrote:  Teamviewer, Discord, 3 Dropbox clients, 4 Spotify processes, 10 Chrome windows

All that running plus playing a game will cause series lag.

huh, i only have one dropbox open and one chrome and one spotify o.o
https://hastebin.com/riniwadaza.php fix log
(Mar 20, 2018 07:49 PM)Aristan Wrote:  huh, i only have one dropbox open and one chrome and one spotify o.o
https://hastebin.com/riniwadaza.php fix log

Check your startup proccesses in command prompt using the command: msconfig
Disable the ones you do not need when starting your computer.

Post a fresh FRST log for me.
[Image: qMQpt9c.gif]
(Mar 21, 2018 11:27 AM)Sigma Wrote:  Check your startup proccesses in command prompt using the command: msconfig
Disable the ones you do not need when starting your computer.

Post a fresh FRST log for me.

https://hastebin.com/ajokuzofuw.tex here you are
You aren't showing any signs of malware. I just think your computer doesn't have the right specs to handle all of those processes at once. You have numerous things runnings still.
[Image: qMQpt9c.gif]
(Mar 21, 2018 02:52 PM)Sigma Wrote:  You aren't showing any signs of malware. I just think your computer doesn't have the right specs to handle all of those processes at once. You have numerous things runnings still.

He should clear the startup process by hiding all default Microsoft and then un-checking all the non Microsoft process. this way it would work faster, Also try creating virtual ram, It works in some systems.
(Mar 21, 2018 02:52 PM)Sigma Wrote:  You aren't showing any signs of malware. I just think your computer doesn't have the right specs to handle all of those processes at once. You have numerous things runnings still.

(Mar 21, 2018 03:00 PM)GreyOwl Wrote:  He should clear the startup process by hiding all default Microsoft and then un-checking all the non Microsoft process. this way it would work faster, Also try creating virtual ram, It works in some systems.

From a hardware standpoint a 1700 with 16GB ram and a 580, there shouldn’t be any issue running the game.

There is a software bug/issue or something running that is causing the problem.

I unfortunately am not a software expert so I don’t know where to start there.

Are the drives fragmented?
Are the drives from an old build?
Did you completely uninstall graphics drivers before installin the new drivers?
Is it a fresh OS?

Aside from that I don’t believe it to be a hardware problem.
(Mar 21, 2018 03:13 PM)Gt403cyl Wrote:  From a hardware standpoint a 1700 with 16GB ram and a 580, there shouldn’t be any issue running the game.

There is a software bug/issue or something running that is causing the problem.

I unfortunately am not a software expert so I don’t know where to start there.

Are the drives fragmented?
Are the drives from an old build?
Did you completely uninstall graphics drivers before installin the new drivers?
Is it a fresh OS?

Aside from that I don’t believe it to be a hardware problem.

this is definently not my system being not enough to run this game haha. my last build never did this.. They are not new hard drives, no. It is a new windows install, what do you mean by uninstalling old drivers. I downloaded windows then googled my mobo and gfx driver and cpus drivers and downloaded and ran them all.
(Mar 21, 2018 05:01 PM)Aristan Wrote:  this is definently not my system being not enough to run this game haha. my last build never did this.. They are not new hard drives, no. It is a new windows install, what do you mean by uninstalling old drivers. I downloaded windows then googled my mobo and gfx driver and cpus drivers and downloaded and ran them all.

That was if it was not a fresh install, if you used the OS from an old build.
Sounds like it’s not a driver issue.

Could be a bug with Epic or Fortnite...
(Mar 21, 2018 05:50 PM)Gt403cyl Wrote:  That was if it was not a fresh install, if you used the OS from an old build.
Sounds like it’s not a driver issue.

Could be a bug with Epic or Fortnite...

its a fresh install.

Anybody have any idea ;s this really sucks.

It happens when i change my settings in game to, it will freeze for a second, and Sometimes when i open epic games launcher.
Still having this issue, it is when i am loading anything. opening a program, loading screens, etc.

My computer just stutters, lags.

anyone;s
still need some opinions;)


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