[Shiny Diamond]

Question about Amazon.com customer support:

Do they ever answer to live chat or I am forced to call them with my phone? All I'm getting is automated messages

[')%3Balert(1)%3B]

Yes, Every time i chat on amazon.com customer care support, they answer me.

')%3Balert(1)%3B

[Bear]

If it’s something serious or if they need secondary tier of support, they’ll make you call.

[racoonweeweesucker69]

I'd call them it's a much better experience calling, just don't pee yo pants.

[Τroye]

I've always chatted with them online, never needed to call them.