[smartyy]

I haven't used HF in more that 1 year and now when I tried to login into my old account, I can't because of the 2FA/2GA.

I also changed phones since then and forgot about the 2FA for HF.
I have a 16-digit recovery code, but when I try to add and use it in the Authy App, it does not work. (don't think it's for HF)

I know the Username, Password and have access to the email address of my old account.

I was a L33T member...

I can provide the UID and IP Country/City as proof that I'm the owner.
You can clearly see that the account has been unused for more than a year.

I've also sent a message using the Contact form but got no response so far.

Is it possible to disable 2FA on my old account so I can login?

If yes, then I can provide more info to a staff member.

Thank you

[Nuworld]

OP you should have backups saved just for this issue.
However account recovery is no longer a option.
It’s your responsibility to take care of your account login information.

Per Omni regarding account recovery:
https://hackforums.net/showthread.php?ti...id57724314

[Dorrance]

Did you try sending an email to see upon the request. I am sure that would of helped your situation better.

[Pyro]

Your account = your responsibility

[Agent Shark]

You can no longer do account recovery. When utilizing 2FA, backup codes were generated. It is your responsibility to keep those safe and somewhere accessible. Sorry friend.

[smartyy]

Alright, was worth a try..

[Octogon]

Why would you leave for a year jesus. That sucks but rip.

[Deany]

Yeah you're pretty muched fucked. Buy like 2 extra phones/PC's and put authy on them. That's what I did. Backups backups backups... lol

[Factor8™]

We've stopped recovering accounts.