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PayPal Limited, Cant Refund Customer
Tony Stark Sucks
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Feb 26, 2018 08:31 PM
I sold something online, was paid through Goods and Services. PayPal limited my account which made it so I couldn’t refund the customer. If the customer initiates a chargeback, will I be able to send a refund?
MO BAMBA
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Feb 26, 2018 08:32 PM
yup, pretty sure you should be able to.
Saltpeter
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Feb 26, 2018 08:34 PM
If the customer charges back they would most likely immediately get their money back from a limited account.
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Feb 26, 2018 08:36 PM
(Feb 26, 2018 08:34 PM)Saltpeter Wrote:  If the customer charges back they would most likely immediately get their money back from a limited account.

Okay perfect, I’m probably the only person on Hack Forums actually wishing for a charge back.
Malentor
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Feb 27, 2018 10:53 AM
No need chargeback just ask the agent to refund it for you
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Feb 27, 2018 03:41 PM
you can refund if you get limited....
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Feb 27, 2018 03:44 PM
You can refund a customer whenever you want. Also if you have $0 balance, your account will be in negative if a customer gets refunded.
However, if I were you I'd immediately take steps to get your account back up and running.
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Feb 27, 2018 11:25 PM
(Feb 26, 2018 08:31 PM)Tony Stark Sucks Wrote:  I sold something online, was paid through Goods and Services. PayPal limited my account which made it so I couldn’t refund the customer. If the customer initiates a chargeback, will I be able to send a refund?

Hey, you can refund it by calling in PayPal and asking them to manually refund for you and they should be able to do it.

Hope this helps.
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Feb 28, 2018 03:48 PM
This payment type sucks a lot. OP hope you'll get resolved.
Neighbor
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Mar 1, 2018 05:21 PM
(Feb 28, 2018 03:48 PM)TricaPofa Wrote:  This payment type sucks a lot. OP hope you'll get resolved.

If you follow PayPal's Terms of Service and know how to use it correctly, its one of the most easiest going payment methods available.
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Mar 1, 2018 05:22 PM
(Mar 1, 2018 05:21 PM)Neighbor Wrote:  If you follow PayPal's Terms of Service and know how to use it correctly, its one of the most easiest going payment methods available.

Yes, but this is HF. Pretty much everything sold here goes against their ToS and some users here are under 18, or don't want to use real names, enter SSN and shit. List goes on.
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Mar 1, 2018 05:23 PM
Just felt I should add, if you have a bank account linked to the account and no balance to pay the chargeback Paypal will attempt to take the money out of your bank.
Anyway, if you can't refund the payment I'm certain he can chargeback and win.
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