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Laptop won't start up

(Mar 21, 2015 07:21 AM)Joy Wrote:  When i was starting my laptop. It started updating and then it restarted and now it says that "Windows is getting ready. Don't turn off your computer."
I left it open for like 4-5 hours and it still won't turn on. This has happened 2 days ago too and it had opened after 2-3 hours. Can someone tell me what has happened.

Its Windows 8.1 if that helps.

Do you have the Windows installation CD? Also, can you boot into safemode?


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